Shipping

Shipping Times

We aim to dispatch your order within 1-2 working days after receipt of payment. This may vary according to events which may be out of our control.

Our shipping costs are weight calculated to ensure the amount charged is as fair as possible in accordance with our couriers’ guidelines.

Delivery Times

UK orders are dispatched via Hermes and have to be signed for. Delivery times are between 2 and 4 days.

Europe - Orders are sent via Royal Mail’s International Tracked & Signed service. Delivery times are between 3 and 5 days.

Worldwide - Orders are sent via Royal Mail’s International Tracked & Signed service. Delivery times are between 5 and 7 days. 

Should you require urgent delivery for a certain date, please contact us at info@contourlaboratories.com as we will always try to help.

Delivery times may take longer over holiday periods such as Christmas and Bank Holidays.

We cannot guarantee delivery times for orders including overseas packages, as these can be subject to delays caused by third parties, for example customs or events outside of our control.

Customs Charge Disclaimer:
Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend contacting your local customs office for more information on any potential charges that may apply to your order. Thank you for your understanding.

We use recycled or recyclable packing and therefore we ask you to please dispose of any packaging appropriately.